A post-Brexit world will be much harsher for businesses in Ireland according to Siobhan O’Connor, MD of Codex Office Solutions, Ireland’s largest indigenous office solutions and fit-out company. Speaking at a supplier event in Croke Park today, attracting a hundred suppliers from across Ireland and the UK, Ms. O’Connor outlined, among other things, the importance of setting standards to win new businesses and the benefits Codex are getting from their latest ISO 27001 standard for information and security.
Secured in 2016, it is pushing for standards like this that is driving the business forward and helping us to compete with others in the space. The market now expects SME’s, including Codex and their suppliers to meet these standards, otherwise the business will go elsewhere.
The need to stand out from the crowd came from a setback in 2014, ‘We lost a substantial government contract in 2014 that made our business sit back and take a really hard look at ourselves, “ said Ms. O’Connor. “To replace the lost business we knocked on the doors of most large professional firms, both indigenous and international, to rebuild the substantial loss.
To win this business, we needed to meet the high international standards now expected in the marketplace. “It was sink or swim. We chose to swim. We reviewed our processes and business model and looked to internationally recognized standards to drive this. Our latest accreditation, the ISO27001 for information and security was achieved in six months as opposed to the normal eighteen months expected due to the importance the company placed on us achieving it.
Ms. O’Connor outlined that “The plan is working and in the last eighteen months we have increased our staff from 65 to 80 and we expect to add another five staff in the coming twelve months as we continue our expansion in all aspects of the business”.
The focus for 2017 is to build a new digital department to bring Codex’s online offering to the next level, improving customer experience and launching a unique digital catalogue that should allow us to grow our market share and continue our expansion.” Ironically, we are also in line to win back a major part of the government contract and having our new standards in place helped this greatly – a dark cloud that has brought us a double silver lining.
The event which was hosted by Codex Office Solutions was held to look at how new opportunities could be created in the Office sector industry which was helped by a real focus on sharing ideas, networking and collaboration on the day. The overwhelming message to suppliers on the day was the emphasis on the need to modernize with the latest technological advances and the need to go after the accreditation and standards available, not just to deal with Codex, but to compete in an increasingly competitive marketplace.
Conall O Móráin, presenter of Today FM’s Sunday Business Show chaired the event and guest speakers included Minister of State for employment and small business, Pat Breen T.D. and Gareth MacHale, Head of Euro Interest Rate Trading, Bank of Ireland. Minister Breen discussed the benefits and supports available to the SME community and the large part it plays in the Irish Economy while Gareth MacHale looked at the short, medium and long-term projections on currency. Neil McDonald was also in attendance from ISME outlining the benefits available to help our SMEs in such changing times.
For further information please contact Siobhan O’Connor, Managing Director, Codex Office Solutions, 087 2744530.